daPRETTE loyalty programme terms

Art. 1 — Promoter

The daPRETTE loyalty programme is promoted by B-UNCH Srl, registered office at Via Alsazia 3/10 – 35127 Padua, Italy, VAT no. 05395670283, SDI code M5UXCR1, email Bunchsrl@sicurezzapostale.it, for the store located at Via Dante 20-22-24-26, Padua.

Art. 2 — Who can take part

The programme is open to customers aged 14 and over who make purchases at stores participating in the daPRETTE brand. Participation is free and voluntary.

By joining the programme, the participant declares to be of legal age or, if a minor, to have the authorisation of whoever exercises parental responsibility. The promoter reserves the right to suspend or cancel registrations where this declaration proves untrue.

Art. 3 — How to take part

Taking part requires the daPRETTE app, which is not downloaded from an app store but opened at app.daprette.com and added to the phone's home screen by following the instructions shown in the app itself.

Registration requires a phone number, to which a verification code is sent. Once registration is complete, the participant receives a personal card with a code to show at checkout.

Art. 4 — How points are collected

For every euro spent at daPRETTE stores, the customer collects 5 points. Some product categories earn 10 points per euro spent; the up-to-date list is available in store and in the app.

The card code must be shown at checkout before payment. Points relating to a receipt that has already been closed cannot be assigned afterwards.

Unless stated otherwise, points are not collected on purchases made under other ongoing promotions or agreements.

Art. 5 — Additional points

In addition to points earned on purchases, the promoter may award additional points on special occasions — for example, activating app notifications, completing the profile, or referring a new customer.

The amount of such points, the conditions for obtaining them and any limits are shown in the app at the time they are offered. Points for referring a new customer are awarded on the referred customer's first purchase and are subject to a monthly cap shown in the app.

Additional points have the same value and are subject to the same rules as points earned on purchases.

Art. 6 — Stamp cards

Alongside points, the programme includes stamp cards dedicated to certain product categories: panzerotti, panze-rotti, focacce and pizzas.

Each item purchased in a category is worth one stamp on the corresponding card. Once ten stamps are collected, the card entitles the holder to a reward worth EUR 5.00, redeemable as set out in Article 8.

Stamps are recorded automatically on purchases made by showing the card at checkout, under the same conditions as Article 4. Purchases made beyond the tenth stamp are not lost: they are counted towards the next card.

The categories involved, the number of stamps required and the value of the reward may be changed by the promoter as set out in Article 15.

Art. 7 — Points-based rewards

Points collected entitle the holder to the following rewards:

Art. 7 — Points-based rewards (continued)

A participant who has reached more than one threshold may choose which reward to use, keeping the remaining points. The points corresponding to the chosen reward are deducted from the balance.

The reward consists of a discount of equal value applied to a single purchase at the store. The reward is not transferable, cannot be converted into cash and does not entitle the holder to change.

Art. 8 — How to use a reward

A reward — whether earned through points (Article 7) or a stamp card (Article 6) — may only be used in store, in the presence of daPRETTE staff, following this procedure:

1. in the app, the participant opens the available reward and confirms its use with a deliberate gesture (dragging the confirmation slider);
2. at the moment of confirmation, points are deducted from the balance, or the card's stamps are reset to zero. This action cannot be undone by the participant;
3. the app displays a screen showing the reward's value, the participant's name and a countdown. This screen is valid for 60 seconds and must be shown to staff, who will apply the corresponding discount.

Art. 8 — How to use a reward (continued)

If the 60 seconds elapse before the reward is shown to staff, the reward will already have been used but not yet granted. In that case, the participant must speak to store staff, who will reissue the reward. No points or rewards are lost simply because time has run out.

The app informs the participant of all of the above before confirmation.

Art. 9 — Duration and nature of points

Points have no set expiry date and remain available until used. Points cannot be transferred or converted into cash and cannot be moved to another card.

The same applies to the stamps referred to in Article 6.

Art. 10 — The card

The daPRETTE loyalty card is strictly personal and may not be transferred or assigned to anyone else. The code must be shown at checkout at the time of purchase.

In the event of loss of the phone, unauthorised access or any improper use, the participant must promptly notify the promoter. Until such notice is given, the promoter is not liable for improper use of the card.

Art. 11 — Inactivity

If a card is not used for 40 consecutive months, the promoter reserves the right to cancel it, resulting in the loss of accumulated points and stamps.

Art. 12 — The community: leaderboards, levels and profile

The programme includes a community section within the app, with periodic leaderboards and levels. Taking part in the community is part of the loyalty programme.

What other participants see. Leaderboards display a nickname and a profile picture chosen by the participant, together with the competition score and the month the participant joined the community. First and last name, phone number, email address, points balance and purchases made are not shown.

Nickname and picture. The participant may change these at any time from their profile. The promoter reserves the right to remove nicknames or pictures that are offensive, vulgar, misleading or infringe the rights of others, even without prior notice.

Levels (Impasto, Lievitato, Sfogliato, Dorato, Leone) increase with purchases made and do not decrease when a reward is used.

Leaderboards do not entitle the holder to any reward and have no effect on points or stamps: their purpose is purely recreational.

Leaving the community. The participant may ask at any time to be excluded from the leaderboards, from their profile in the app or by writing to the promoter, while continuing to take part normally in points collection and stamp cards.

Art. 13 — Communications and promotions

By joining the programme, the participant receives promotional communications from daPRETTE — news, initiatives and promotions reserved for the community — at the contact details provided at registration.

These may be turned off at any time, with immediate effect and without giving any reason, using the switch in the app profile or by following the instructions included in each communication received. Turning them off has no consequences for participation in the programme, points, stamps or rewards.

Service communications strictly necessary to manage the programme (for example, access codes) always remain active.

Art. 14 — Personal data

Personal data provided by participants is processed in accordance with EU Regulation 2016/679 (GDPR) and Italian Legislative Decree 196/2003, for purposes related to managing the loyalty programme, the community and the communications referred to in Article 13.

For details of the purposes, legal bases, retention periods and how to exercise data subject rights, please refer to the privacy notice, available in the app and on daprette.com.

Art. 15 — Changes to these terms

The promoter reserves the right to change these terms and the structure of the programme, including thresholds, reward values and the categories involved.

The version in force is always the one published on this page, shown at the bottom with its effective date. Participants are invited to check this page periodically for any updates.

The promoter also reserves the right to suspend or end the programme at any time, giving notice on this page, through the app and in store.

Art. 16 — Governing law

These terms are governed by Italian law, in particular Presidential Decree no. 430 of 26 October 2001.

Art. 17 — Jurisdiction

The Court of Padua has exclusive jurisdiction over any disputes relating to these terms.